Terms and Conditions

Effective Date: January 1, 2024

Last Updated: January 1, 2024

1. Acceptance of Terms

Welcome to Funbook Digital. These Terms and Conditions ("Terms") govern your use of our website funbookdigital.shop and all services provided by Funbook Digital ("Company," "we," "us," or "our").

By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the website or use our services.

2. Description of Services

Funbook Digital provides comprehensive IT solutions including:

• Web development and design
• Mobile application development
• IT support and maintenance
• Cloud solutions and migration
• Software customization and development
• Cybersecurity services
• Data management and analytics
• IT consulting and strategy

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our services, you may need to create an account. You must provide accurate, current, and complete information during registration.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

4. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit harmful, offensive, or illegal content
• Engage in fraudulent or deceptive practices
• Disrupt or interfere with our services
• Attempt to gain unauthorized access to our systems
• Use our services for competitive purposes

5. Service Agreements and Project Terms

5.1 Project Proposals

All projects begin with a detailed proposal outlining:

• Project scope and deliverables
• Timeline and milestones
• Pricing and payment terms
• Technical specifications
• Revision and approval process

5.2 Change Requests

Changes to project scope must be:

• Submitted in writing
• Reviewed and approved by both parties
• Subject to additional fees and timeline adjustments

6. Payment Terms

6.1 Payment Schedule

Unless otherwise specified, our standard payment terms are:

• 30% advance payment upon project initiation
• 40% payment upon milestone completion
• 30% final payment upon project delivery

6.2 Payment Methods

We accept payments through:

• Bank transfer
• Credit/debit cards
• Online payment gateways
• Digital wallets

6.3 Late Payments

Late payments may result in:

• Project suspension
• Interest charges at 2% per month
• Legal action for recovery

7. Intellectual Property Rights

7.1 Client Content

You retain ownership of content you provide to us, including:

• Text, images, and multimedia content
• Business information and data
• Brand assets and trademarks

7.2 Developed Solutions

Upon full payment, you receive:

• Full ownership of custom-developed solutions
• Source code and documentation
• Rights to modify and distribute

7.3 Third-Party Components

Projects may include third-party components subject to their respective licenses.

8. Warranties and Disclaimers

8.1 Service Warranty

We warrant that our services will:

• Conform to agreed specifications
• Be performed with professional standards
• Be free from material defects for 90 days

8.2 Disclaimer

Except as expressly stated, our services are provided "as is" without warranties of any kind, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free operation

9. Limitation of Liability

To the maximum extent permitted by law, our liability is limited to:

• The total amount paid for the specific service
• Direct damages only (no consequential or punitive damages)
• Claims brought within one year of the incident

10. Indemnification

You agree to indemnify and hold us harmless from claims arising from:

• Your use of our services
• Content you provide
• Violation of these Terms
• Infringement of third-party rights

11. Data Protection and Privacy

We are committed to protecting your data and privacy. Please review our Privacy Policy for detailed information about how we collect, use, and protect your information.

12. Termination

12.1 Termination by Client

You may terminate services with 30 days' written notice. You remain liable for:

• Work completed up to termination date
• Any cancellation fees as specified in the agreement

12.2 Termination by Company

We may terminate services immediately for:

• Breach of these Terms
• Non-payment of fees
• Illegal or harmful activities

13. Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including:

• Natural disasters
• Government actions
• Internet service disruptions
• Pandemic or health emergencies
• Labor strikes or disputes

14. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be resolved through:

• Negotiation and mediation first
• Jurisdiction of Jaipur, Rajasthan courts
• Arbitration as per Indian Arbitration Act

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective:

• Upon posting on our website
• With notification to active clients
• 30 days after notification for material changes

16. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Information

For questions about these Terms, please contact us:

18. Service Level Agreement (SLA)

18.1 Support Response Times

• Critical Issues: 1 hour
• High Priority: 4 hours
• Normal Issues: 24 hours
• Low Priority: 72 hours

18.2 Uptime Guarantee

We strive for 99.9% uptime for hosted services, with maintenance windows scheduled during off-peak hours.

19. Confidentiality

We maintain strict confidentiality of:

• Business information and trade secrets
• Technical specifications and data
• Financial information
• Personal and sensitive information

20. Subcontracting

We may engage qualified subcontractors for specialized services, ensuring they:

• Meet our quality standards
• Comply with confidentiality requirements
• Adhere to project specifications

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.